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Slack, the popular messaging platform used by millions of people worldwide, restored service after experiencing a major disruption on Monday as many employees in the United States returned to work after the holidays. The company initially called the service problem...
Whether it is a purchase from an online retailer or a local food order, new technologies have raised consumer expectations for businesses to provide full visibility of purchased goods right through to the point of delivery. We are seeing business...
American imports from China are surging as the year draws to a close, fueled by stay-at-home shoppers who are snapping up Chinese-made furniture and appliances, along with Barbie Dream Houses and bicycles for the holidays. The surge in imports is...
Beauty salons have been greatly affected by this year's pandemic. With the first Covid-19 vaccines now being administered, we speak to six industry professionals about how they have coped with 2020, and their hopes for the future. Elizabeth Chandler says...
The Covid-19 pandemic has made the world rethink the way in which we conduct business. Working from home or remotely anywhere has become widely accepted and encouraged. Instead of traveling to meet clients, Zoom calls have become standard. This...
When the American Dream mall, a massive shopping and entertainment complex next to MetLife Stadium in East Rutherford, N.J., finally opened its doors to the public last October, its owner, the Triple Five Group, was eager to prove naysayers wrong. Skepticism...
A lot of entrepreneurs talk about “disrupting their industry.” They want their idea to smash into the landscape like an asteroid, sending up a smoke cloud the whole world will see. We’ve seen all sorts of mega disruptions in...
Have female world leaders been more effective in tackling the coronavirus pandemic than their male counterparts? From New Zealand's Prime Minister Jacinda Ardern, to Taiwan's President Tsai Ing-wen and German Chancellor Angela Merkel, it is a widely-held view. There have even...
For some grocery workers who stock shelves and check out customers, the past few weeks have felt like deja vu. Hand sanitizer and masks are in short supply. Some customers shop without wearing a mask. And pandemic-related policies, from extra...
Some retailers are betting that lip glosses, eye shadow palettes and facial scrubs will be the next big thing to drive customers, especially younger ones, to their stores. As the likes of Ulta Beauty and LVMH-owned Sephora continue to open new locations across...
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